Effective Date: April 16, 2025
At Renewed Mind Counseling and Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through our website, forms, and communications such as email and SMS text messages.
We collect the following types of information:
Personal Identifying Information such as your name, phone number, email address, and date of birth
Health Information you provide through intake forms, assessments, or therapy sessions
Usage Data from our website and contact forms (e.g., IP address, browser type)
Communication Preferences, including your consent to receive SMS or email communications
We use the information we collect to:
Provide therapeutic services and coordinate your care
Schedule, confirm, and remind you of appointments
Respond to your inquiries or requests
Send relevant updates or notifications you’ve opted into (e.g., session reminders)
Improve our services and client experience
By providing your phone number and consenting during the intake process or through our website, you agree to receive text messages from Renewed Mind Counseling and Wellness related to your appointments and care.
Message frequency may vary
Standard message and data rates may apply
You can opt out at any time by replying “STOP” to any message
You may also contact us to update your communication preferences
We do not use SMS for marketing purposes, nor do we sell or share your mobile number with third parties.
We are committed to safeguarding your personal and health information. We implement administrative, technical, and physical safeguards to comply with HIPAA and protect your data from unauthorized access, use, or disclosure.
Only authorized personnel have access to your information, and we do not share your data with outside organizations except as required by law or with your written permission.
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites. Please review their policies before submitting any information.
You have the right to:
Request access to the personal or health data we have about you
Request that we correct inaccurate information
Withdraw consent for communications at any time
File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information below.
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Renewed Mind Counseling and Wellness
1000 Austin St. Ste D. Richmond, TX 77469
📞 (281) 935-1273
📧 info@renewedmindcounselingandwellness.com
🌐 https://renewedmindcounselingandwellness.com